Cancellation & Refund Policy
Free trial
Every new workspace gets 14 days free without a payment method. You are never charged automatically at the end of the trial unless you choose a plan.
Cancelling
Owners and admins can cancel at any time from Billing → Manage subscription. Your plan stays active until the end of the current billing period, then the workspace becomes read-only. Your data is kept for 30 days so you can resubscribe or export it.
Refunds
- Monthly plans: payments are non-refundable, and we do not refund partial months.
- Yearly plans: if you cancel within 14 days of the first yearly charge, we refund it in full. After 14 days, yearly payments are non-refundable.
- Upgrades: charged pro rata for the rest of the period. Downgrades take effect at the next renewal.
- Billing errors and duplicate charges: always refunded in full.
- Extended outages: if the Service is unavailable for more than 24 consecutive hours because of us, ask for a pro-rata credit.
Refunds go back to the original payment method, usually within 5–10 business days, in the currency you paid. Where consumer law in your country grants additional rights, those rights apply.
How to ask
Email support@admizar.com from the workspace owner's address with your invoice number. Please contact us before opening a dispute with your bank; we can usually resolve it faster.